Tech Style had unfulfilled staffing needs leading to a backlog of orders and a drop in employee morale.
Prior to the COVID-19 pandemic, TechStyle faced several challenges, including a backlog of returns from across the nation and an impending 18-month deadline to vacate their site and relocate to another location. Fulfillment orders were suffering due to low employee recruitment and high turnover rates in one of TechStyle’s three buildings. Their current staffing partner was only filling 25–30 of the targeted weekly positions, while TechStyle needed up to 80 positions filled per week. This recruitment and retention struggle resulted in reduced employee performance, job satisfaction, and overall customer satisfaction.
Our impact
Company Morale
4.9 / 5
rating from employees
In less than 1 year of the Employbridge team's help, employees of Tech Style gave the company a 4.9 / 5 in satisfaction working ultimately raising company morale as a whole.
Turnover
14%
reduction in turnover
The Employbridge team was able to raise employee retention and company morale, ultimately reducing company turnover but 14%.
Order Fulfillment
51%
increase in order fulfillment
The Employbridge team studied the best practices from TechStyle’s California operation and leveraged those resources locally so we could capitalize on order fulfillment and productivity.
What we did
The Employbridge team stepped up to the challenge, implementing a digital recruitment strategy for a rural but competitive market.
TechStyle outsourced the entire project to Employbridge, including hiring staff and leadership, arranging the daily scheduling of carriers, and overseeing safety and quality.
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