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Contact center solutions for exceptional customer experiences

  • 300+

    contact centers supported annually

  • 15,000

    contact center representatives placed annually

Find skilled, engaged contact center talent

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Staff up for seasonal needs

We develop customized recruiting plans to address seasonal demands or when you simply need a larger workforce.

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Hire skilled, vetted professionals every time

100% of our talent is E-Verified during onboarding. Our strong culture of recognition, engagement, and support attracts top talent.

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Work with specialists who know your industry

We source, recruit and onboard for all roles, from entry-level to senior-level , and for all types of opportunities, including contract, contract-to-hire, and direct hire employees.

Precision screening for contact center success

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Benefit from our library of 1,300+ assessments and simulations

Our proprietary tools measure technical know-how and behavioral attributes necessary to thrive in your environment.

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Upskilling and training deliver only the best

Our Better Worklife Academy delivers a higher-skilled, more productive workforce that stays on assignment an average of 8x longer.

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AI tools help improve talent retention

We measure engagement and collect feedback on job satisfaction with AI. We share data to help you improve retention.

Our specialties

Healthcare Support

Supply Chain

Financial

Business Process Outsourcing

Skills we deliver

Customer Support

  • Customer Service Representatives
  • Chat Agents
  • Help Desk / Technical Support
  • Back-Office Accounting
  • Collections Agents
  • Supervisors and Quality Assurance Representatives

Non-Clinical Healthcare

  • Case Managers
  • Medical Risk Adjusters
  • Reimbursement Specialists
  • Quality Assurance
  • Supervisors
  • Telephonic Nurses
  • Schedulers
  • Document Specialists
  • Member Engagement Agents
  • Outreach Specialists
  • Insurance Verifiers
  • Open Enrollment Representatives
  • Customer Service

Our specialties

Workforce options that work for you

  • Contract

    A flexible contract workforce for seasonal or shifting workloads.

  • Project-based

    Secure the right talent for your fixed-term or project work.

  • Temp-to-hire

    Bring on qualified short-term workers with the option to convert to full-time.

  • Direct hire

    Screen and hire qualified talent directly into full-time positions.

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    Full service

    Handle requisition, staffing, onboarding, and management all in one place.

Contact Center Solutions FAQs 

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