Inflexible staffing drove up overtime and stranded labor costs for our client, a large American contract logistics company.
The client also needed to attract talent during a period of lower labor force participation. We were asked to find a solution that would reduce costs, connect the client with non-traditional talent, and allow the client to shift quickly as demands change.
Our impact
Client Savings
$2M+
decrease in cost overall
This was achieved year-to-year at one site.
Fill rate
98%
average
Fill rate is for all of the client’s locations that use EmployGig.
Attendance rate
94%
attendance
The rates for EmployGig workers surpassed client expectations.
What we did
We rethought the 8-hour shift to create an innovative program.
We worked with the client to pilot EmployGig, a solution that addressed our client’s biggest needs: creating a solution that cut overtime and stranded-labor costs by tapping a part-time work labor pool.
Shorter shifts help this client draw non-traditional workers, including stay at-home parents, retirees, and college students. And about 70% of EmployGig workers are female, compared to 22% for the warehousing and storage industry.
With talent coming and going for shorter shifts, the on-site Success Manager plays a key role by answering questions, helping with time tracking, and communicating client expectations and goals.
Gig workers meet or exceed full-time productivity for this client by the third gig when trained to task. They are motivated and have positive attitudes, in part because they choose when they work.