The best way to hire game day staff

Finding Great Game Day Talent Has Never Been Easier

Getting ready for baseball and soccer seasons? We know reliable staffing is essential to success as stadiums gear up to welcome roaring crowds. And with Statista projecting that revenue from ticket sales for U.S. sporting events will hit $15 billion in 2024, you’ll want to make sure new and long-time fans come back again and again. Employbridge, powered by Bluecrew, stands as a trusted partner that’s ready to support you with high-quality staffing across a range of cities, stretching from Seattle to Miami.

Looking at staffing challenges in stadiums

Stadiums can face several obstacles on their paths to success, including:

Maintaining adequate talent levels: Stadiums often struggle with talent shortages, especially for big games and major events. Delays at entry points, ticket counters, and concession stands can quickly diminish fans’ interest in attending live events.
Ensuring a high standard of customer service: According to a stadium experience survey from Deloitte, sports fans have a “core four” set of expectationswhen they arrive: a safe, clean, and comfortable environment; seats that align with what they expect; a high-quality game; and an exciting atmosphere. Understaffed venues may struggle to meet these expectations, and that will likely affect the overall satisfaction of attendees.
Training and retaining staff effectively:Inherently high turnover rates among temporary or seasonal workers can disrupt operational continuity and create a need for frequent hiring and training.
Managing payroll across employees:With a workforce that has many different roles and schedules, operators can struggle with payroll complexities, including tracking hours, wages, and compliance.

In navigating these hurdles, stadium operators can change their staffing game with the help of innovative solutions and reliable partners. This approach can ensure a more enjoyable and seamless experience for both employees and fans.

Best practices in stadium staff management

To find and retain quality stadium staff, operators can introduce the following strategies:

Embrace staffing partnerships and platforms:Consider working with a reliable partner who uses an on-demand workforce platform to address staffing gaps. This not only ensures a steady source of temporary workers but can also drive access to diverse talent pools.
Create strategic staffing plans:Prepare workforce-planning strategies that anticipate peak times, event schedules, and seasonal demands. This often includes using predictive analytics and historical data to forecast staffing needs and ensure you have enough people working at your stadium at any given time.
Integrate advanced technology:Embrace technological solutions such as scheduling software or mobile apps for streamlined communication and more efficient task allocation.
Invest in training and retention:Prioritize comprehensive training programs for sports event staff needs (for example, customer service skills, conflict resolution, and situational training) to maintain consistent quality of service. Implementing retention initiatives and incentives for skilled personnel can effectively curb turnover rates and better ensure uninterrupted operational excellence.

Baseball and soccer seasons are coming — here’s how we can help

When it comes to stadium staffing challenges, Employbridge is a trusted partner and solution provider. Revolutionize your baseball or soccer stadium staffing with Bluecrew’s technology, which puts access to the largest hourly workforce at your fingertips. Through our cutting-edge, on-demand digital platform, you enjoy:

Scalability to meet variable demands and respond quickly to market fluctuations.
A 42% reduction in time-to-fill with a 24/7 platform and efficient candidate matching.
A 38% reduction in bad fits through e-verification and thorough screening.
A 20% cut in labor costs, due to outsourcing administration and leveraging modern technology.

Employbridge can design scalable solutions that create stellar stadium experiences and mitigate critical operational challenges, from recruitment intricacies, onboarding, and staff retention to cost-effective HR management and streamlined payroll for temporary workers. Moreover, Employbridge can help ensure your focus stays on delivering outstanding guest experiences and creating lasting impressions that will keep fans coming back.